Frequently Asked Questions

We build and customize Shopify stores, Shopify apps, WordPress and WooCommerce sites, and custom PHP and Laravel applications. We also handle SEO, conversion optimization, and website performance, so we can cover everything from the first build to ongoing growth.

Yes. Almost all of our work is for international clients across the US, Australia, Europe, and the Middle East. We work remotely and are used to different time zones and communication styles.

Shopify is our main focus, including Shopify Plus. We also work with WooCommerce, and we can migrate stores from Magento, BigCommerce, Wix, and other platforms.

Yes. We build both public App Store apps and private custom apps using Node.js and the Shopify Admin and Storefront APIs, including merchant dashboards, third-party integrations, and subscription billing.

Both. A lot of our work is improving sites that already exist: fixing bugs, redesigning, speeding things up, or adding features. We also build from scratch when that is the better option.

Send us a short description of what you need through the contact form or by email. We will ask a few questions, then send a clear proposal covering scope, timeline, and cost before any work begins.

We keep you updated regularly with clear, plain-English progress reports, and you get a direct line to the developer working on your project rather than a layer of account managers in between.

It depends on scope. A simple store setup or landing page can take one to two weeks, a custom theme or site three to six weeks, and a complex app or Shopify Plus build longer. We give you a realistic timeline up front.

We are based in India but schedule calls and overlap our hours to suit clients in the US, Europe, and Australia. Most clients find day-to-day communication quick and easy.

Yes, wherever possible. We are a small, senior team, so you work directly with the people writing your code instead of being passed around.

Every project is quoted individually based on its scope. We give you a clear, fixed quote after we understand your requirements, so there are no surprises later.

Both options are available. Most clients prefer a fixed price per project for clarity, but we also offer hourly rates for ongoing work and smaller tasks.

For most projects we take a deposit before starting, with the balance tied to milestones or completion. The exact terms are always set out clearly in your proposal.

We accept international payments through common methods such as bank transfer, Wise, and PayPal, as well as platforms like Upwork. We agree on whatever is most convenient for you.

You do. Ownership of the final work transfers to you on full payment, as set out in our terms. We may show completed work in our portfolio unless you ask us to keep it confidential.

Yes. We offer ongoing maintenance plans covering updates, bug fixes, security, performance monitoring, and new features, so your site keeps running smoothly after it goes live.

We fix any bugs related to our work during an agreed warranty period at no extra charge. After that, ongoing fixes are covered by a maintenance plan or billed as needed.

Often, yes. We review the existing code first, tell you honestly what shape it is in, and recommend the best way forward before committing.

Yes. Every site we build is mobile-first and optimized for speed and Core Web Vitals, because slow, clunky sites lose customers and hurt search rankings.

Yes. We build with clean, semantic code, proper meta tags, fast load times, and a solid technical foundation, and we offer dedicated SEO and CRO services if you want to grow traffic and conversions further.